Terms and Conditions
Welcome to the Bolts and Tools Center Co. website, www.btco.store (the “Site”). By accessing or using our Site, you (“user,” “you,” or “your”) agree to comply with and be bound by these Terms and Conditions (“Terms”). Please read them carefully, as they outline your rights, obligations, and restrictions when using our Site. If you do not agree to these Terms, please refrain from using our Site.
1. General Terms
1.1 Acceptance of Terms:
By accessing and using this Site, you agree to these Terms and our Privacy Policy. These Terms apply to all visitors, customers, and others who access or use the Site.
1.2 Changes to Terms:
Bolts and Tools Center Co. reserves the right to modify, update, or replace any part of these Terms at any time without prior notice. It is your responsibility to review these Terms periodically for changes. Your continued use of the Site following any changes constitutes acceptance of those changes.
2. Products and Pricing
2.1 Product Descriptions:
We strive to ensure that product descriptions, images, and prices are accurate and up-to-date. However, we do not warrant that product descriptions or other content is error-free. If you find a product not as described, please contact us for assistance.
2.2 Pricing and Availability:
All prices listed on our Site are subject to change without notice. We reserve the right to modify prices, discontinue products, or update stock availability at any time. While we make every effort to ensure product availability, there may be times when items are out of stock or no longer available. If an order cannot be fulfilled, we will notify you promptly.
2.3 Order Acceptance and Cancellation:
Upon placing an order, you will receive an order confirmation. This does not signify our acceptance of your order but only confirms that we received it. We reserve the right to accept, reject, or cancel any order at any time, including after an order confirmation, for reasons including but not limited to pricing errors, stock limitations, and issues with payment processing.
3. Payments
3.1 Payment Methods:
We accept a variety of payment methods, which may include credit/debit cards, PayPal, and other payment gateways. All payments must be completed before orders are processed.
3.2 Pricing Errors:
If there is a pricing error, we reserve the right to cancel orders placed for that item, regardless of whether the order has been confirmed. In the event of a pricing error, we will notify you and provide the option to reconfirm your order at the correct price or cancel the order.
4. Shipping and Delivery
4.1 Shipping Policy:
Shipping charges, delivery options, and estimated delivery times are provided at checkout. Shipping rates and delivery times are subject to change based on your location and order details.
4.2 Delivery Delays:
We make every effort to deliver orders within the estimated time frames. However, delivery dates are not guaranteed and may vary due to external factors. Bolts and Tools Center Co. is not liable for any delays in delivery.
4.3 International Shipping:
If you are ordering from outside our standard delivery regions, you are responsible for any customs duties, taxes, or import fees that may apply.
5. Returns and Refunds
5.1 Return Policy:
Our return policy allows you to return eligible items within [number] days of receiving your order for a refund or exchange. Items must be in original condition, unused, and include all original packaging. Some products may be non-returnable, and certain conditions may apply. Please review our Return Policy for more details.
5.2 Refunds:
Approved returns will be refunded to your original payment method. Refund processing times may vary depending on your bank or credit card issuer.
5.3 Damaged or Defective Products:
If you receive a damaged or defective product, please contact us immediately. We will work to provide a replacement or offer a refund, subject to our inspection of the item.
6. Intellectual Property
All content on this Site, including but not limited to text, graphics, logos, images, videos, product descriptions, and software, is the property of Bolts and Tools Center Co. or its content suppliers and is protected by copyright, trademark, and other applicable laws. Unauthorized use of any materials on this Site is strictly prohibited.
7. Limitation of Liability
Bolts and Tools Center Co. and its affiliates, officers, employees, and agents will not be liable for any direct, indirect, incidental, special, or consequential damages resulting from:
- The use or inability to use our Site
- Errors, omissions, or inaccuracies in product information
- Unauthorized access to your account or personal data
- Loss or damage to goods in transit
In jurisdictions that do not allow limitations on implied warranties or liability for incidental damages, our liability shall be limited to the fullest extent permitted by law.
8. User Accounts
8.1 Account Responsibility:
If you create an account on our Site, you are responsible for maintaining the confidentiality of your account and password. You agree to accept responsibility for all activities that occur under your account.
8.2 Termination of Account:
We reserve the right to terminate or suspend your account at any time for reasons including but not limited to violation of these Terms, fraudulent activity, or any behavior deemed harmful to Bolts and Tools Center Co.
9. Governing Law
These Terms and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of Qatar.
10. Contact Us
If you have any questions regarding these Terms, please contact us.
