Privacy Policy
Thank you for choosing Bolts and Tools Center Co. (“we,” “us,” or “our”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our eCommerce website, www.btco.store (the “Site”).
Please read this Privacy Policy carefully. By using our Site, you agree to the collection and use of information in accordance with this Privacy Policy. If you disagree with any terms, please discontinue using the Site.
1. Information We Collect
We collect several types of information to provide and improve our services to you.
1.1 Personal Information:
While using our Site, we may ask you to provide certain personally identifiable information, including but not limited to:
- Name
- Email Address
- Phone Number
- Billing and Shipping Address
- Payment Information (credit card details, billing address, etc.)
- Purchase History and Order Information
1.2 Automatically Collected Information:
We also collect information automatically when you visit our Site, such as:
- IP address
- Browser type and version
- Device information
- Pages visited and time spent on each page
- Referring/exit pages and URLs
- Date and time of visit
1.3 Cookies and Similar Tracking Technologies:
Our Site may use cookies, web beacons, and other tracking technologies to enhance your experience. Cookies are small files placed on your device that help us remember your preferences, analyze trends, and customize our services. You can choose to accept or decline cookies through your browser settings.
2. How We Use Your Information
We use your personal information for the following purposes:
- Order Processing: To process and fulfill your orders, including sending emails about order status, shipping, and delivery.
- Customer Support: To provide support, respond to inquiries, and assist with your purchases.
- Marketing and Promotions: To inform you about new products, services, offers, and promotions. You may unsubscribe from our marketing emails at any time.
- Personalization: To personalize your experience on our Site, including displaying relevant products and offers.
- Site Improvement: To monitor and analyze trends, usage, and activity on our Site for enhancing our services.
- Fraud Prevention: To protect against and investigate potential fraud or unauthorized activities on our Site.
3. How We Share Your Information
We may share your information in the following situations:
- Service Providers: With third-party service providers who assist us with order fulfillment, payment processing, marketing, and customer support. These providers are bound by confidentiality agreements and only access your information as needed.
- Legal Requirements: When required by law, court order, or government authorities to disclose your information to comply with legal obligations.
- Business Transfers: In the event of a merger, sale, or asset transfer, your information may be transferred as part of the business transaction.
4. Third-Party Links
Our Site may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices of these external sites and recommend reviewing their privacy policies.
5. Security of Your Information
We use commercially reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
6. Your Rights and Choices
6.1 Access and Update:
You may access, correct, or update your personal information by logging into your account or contacting us.
6.2 Opt-Out of Marketing:
You may opt out of receiving marketing emails by following the unsubscribe link in our emails or contacting us directly.
6.3 Cookie Preferences:
You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect your experience on our Site.
6.4 Data Deletion:
You have the right to request the deletion of your personal information. Contact us at sales@boltsandtolls.com to make this request. We will delete your information unless we are legally required or have a legitimate business reason to retain it.
7. Children’s Privacy
Our Site is not intended for children under 13. We do not knowingly collect or solicit personal information from children. If we learn that we have collected personal information from a child under 13, we will delete that information promptly.
8. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on our Site and updating the “11/04/2024” date. Please review this Privacy Policy periodically to stay informed.
9. Contact Us
If you have questions, concerns, or comments about this Privacy Policy or our data practices, please contact us.
Bolts and Tools Center Co.
By using our Site, you acknowledge that you have read and understood this Privacy Policy. Thank you for trusting Bolts and Tools Center Co. with your personal information. We are committed to ensuring your privacy and providing a safe and secure shopping experience.
